Imagine helping people while wearing your comfiest socks! As a Customer Service Agent, you'll chat with Italian-speaking customers by phone, email, or chat, helping them with their questions and requests. If they run into a problem, you'll be the friendly hero who finds a personalised solution. Your daily tasks include: Answer calls, emails, and chat messages with a smile. Figure out what customers need and provide the right support. Keep track of conversations in the system. No customer service experience? No worries! You'll get full paid training to learn everything you need. Since you'll join an international team, a good level of English will help you feel right at home. You'll complete training online, meet your new team virtually, and work comfortably from home while still being part of a positive, dynamic environment. Note : This is a remote role, but you need to live within 50 km of Lisbon or Porto, as you may need to go to the office a few times per year. Not in Portugal yet? No problem. Relocation support may be available depending on the project you join. This can include the option to stay in shared company accommodation while you get settled in Portugal. Your recruiter will explain exactly which relocation benefits are available for your project.
About life in Portugal Welcome to Portugal, where the sun is always shining, and where life is relaxed! Imagine spending lazy days lounging on golden beaches, interrupted only by the occasional dip in the sparkling sea. But life here isn't just about the beach (although, let's be real, it's a big part of it!). It's about savouring every sip of port wine, every bite of fresh seafood, and every twist and turn of the cobblestone streets. From the lively sounds of Fado music to the aroma of grilled sardines wafting through the air, Portugal is a feast for the senses and a paradise for the soul. Come join the party – there's always room for one more in this sun-soaked slice of heaven! 🌞🇵🇹
"At our bureau, where we all work remotely, we understand the value of working from home. Not only does it mean you save valuable time and money that would otherwise be lost on commuting, but it also gives you the freedom to create a super-comfortable and personalised workspace. It means that work and leisure can be in perfect balance, which really gives a boost to your quality of life. And what's absolutely amazing is that it gives you the freedom to experience amazing adventures while building on your career. 🌟💼🌴"