Frequently asked questions

How Will works, step by step

Answers to the questions employers and candidates ask us most often. If your question is not listed, email Will at will@willwerk.nl.

For employers

From picking up your vacancies to meeting your candidates.

What exactly does Will do?

Will is our AI recruiter. He posts and manages your vacancies on as many job platforms as possible, talks to every applicant, checks them against your requirements and adds his findings, a summary and the CV to your dashboard. You decide who to invite.

Will is supported by the Will Werk team, who review his work (Human QA) and can always be reached by email.

How does Will get my vacancies?

There are three ways:

  1. Will fetches them himself. Enter the address of your website or careers page in your portal. Within minutes your vacancies are ready, and from then on Will picks up new ones on your site automatically.
  2. You connect your own system. Through an XML feed (Indeed XML, RSS or Atom; from Premium, checked every hour) or our API (Pro and Enterprise, see the API documentation).
  3. You email them to Will. If you have no website or system, an email is all it takes.

Every vacancy gets our own layout and passes eight quality checks before it goes live.

How a vacancy looks to a candidate on willwerk.nl, with a salary indication and the button to apply through Will.
How a vacancy looks to a candidate on willwerk.nl, with a salary indication and the button to apply through Will.
Where does Will publish my vacancies?

On willwerk.nl and, through our feed, on as many job boards, job sites and groups as possible, a number that keeps growing. There is nothing to choose: every vacancy always goes out to every channel we have. Your portal shows whether each vacancy has been distributed, and every title links to the page exactly as a candidate sees it.

What is active outreach?

On Pro and Enterprise, Will does more than wait for applicants. He searches a database of more than a million CVs for candidates whose profile matches your vacancies, sends them a personal message and invites them to apply. Anyone who responds has the same conversation with Will as every other applicant and appears in your dashboard with his findings.

  • Pro: up to 500 candidates a month
  • Enterprise: up to 1,000 candidates a month

It is a ceiling, not a target: Will only approaches people who fit your vacancies. Anyone who would rather not hear from us unsubscribes with one click and gets no further messages.

How does Will's conversation with a candidate work?

As soon as someone applies, their conversation with Will starts right there in the browser, or they get a personal link by email within minutes. Will reads the CV and asks the questions you would ask: experience, qualifications and certificates, commute, motivation, availability and salary expectations. He asks follow-up questions where needed.

The conversation is in the language of the vacancy, and Will speaks ten. He can hold any number of conversations at once, nights and weekends included, and candidates talk to him whenever it suits them.

What do I see in my dashboard, and when?

Every application moves through three stages: submitted, invited by Will and conversation completed. Before the conversation you only see the name, the vacancy and the stage.

Once the conversation is done, you get the contact details, CV, summary and Will's findings for each requirement, with an explanation. You also get an email, so you don't need to log in to find out.

Does Will decide who I hire?

No. Will never rejects or hires anyone. He puts every candidate forward with his findings; you decide who to invite to meet and you contact them yourself. Even candidates Will considers no match stay visible to you, with his reasoning.

Is there human oversight?

Yes. Human QA is part of every plan: Will Werk staff check every application. His findings appear in your dashboard straight away and the check follows afterwards. If something looks wrong, email Will and we will look into it.

What does it cost?

A fixed monthly price, based on how many vacancies you want open at the same time:

  • Basic €25 a month, 1 vacancy
  • Premium €100, up to 10 vacancies
  • Plus €250, up to 100
  • Pro €500, up to 1,000, with active outreach to up to 500 candidates a month
  • Enterprise €1,000, up to 10,000, with active outreach to up to 1,000 candidates a month

All prices include VAT. From Pro you can also connect your own system through our API. Pay annually and you get two months free. For larger requirements, we put together a custom plan. Every plan comes with the same Will, the same dashboard and the same Human QA.

The plans on the homepage, with the toggle between monthly and annual billing.
The plans on the homepage, with the toggle between monthly and annual billing.
Is there a fee per hire?

No. No placement fee, no percentage of annual salary, no hourly commission. Everything is included in your subscription. Hire ten people from one vacancy and it costs nothing extra.

Can I cancel any month?

Yes, a monthly plan can be cancelled on a monthly basis. When your plan ends, your vacancies are paused and your data and candidates are kept. We send you a reminder two weeks and one week before it ends.

How quickly can I go live?

Within five minutes. Create an account, choose a plan and enter the address of your careers page. Will fetches your vacancies, rewrites them in our layout and starts publishing. You don't need a credit card to get started.

Can I email Will directly?

Yes. Switch on email contact under Settings in your portal and Will answers emails from you and your contacts as a colleague would. You can give him feedback on candidates, ask him to change a salary, work location or contract type, or send him a new vacancy. While it is switched off, Will takes no action on your emails; the choice is yours.

Can my team use the portal too?

Yes. Add contacts in your portal, each with their own login. They see the same vacancies and candidates and get the same emails. You manage your company details, vacancies and contacts yourself. There's a light theme, a dark theme and a colour-blind-friendly theme.

Do I have to include a salary in my vacancy?

Salary ranges are becoming a legal requirement, and candidates want to know. If yours is missing, we publish a salary indication based on official statistics for that profession (with the source), and your portal reminds you to add one. You can also send the salary to Will by email.

What about privacy and AI regulation?

Will never looks at a CV alone: he records what came up in the conversation, Will Werk staff check every application and you make the decision. Candidates know they are talking to an AI, give their own consent to be contacted later and can unsubscribe at any time. You only see the details of people who applied to your vacancies. Read more in our privacy policy.

How do I reach you?

Email will@willwerk.nl. Will reads his email day and night and usually replies within minutes; where needed, a member of the team takes over. Personal email support is included in every plan.

For candidates

From your application to meeting the employer.

What happens when I apply?

Pick a vacancy, enter your name, email address and town, and upload your CV. No cover letter needed. Your conversation with Will starts straight away, right in your browser.

If you apply through another site, Will emails you a personal link to the conversation within minutes. Your details and CV are already attached to it.

The application form: your name, contact details and CV, and then the conversation begins.
The application form: your name, contact details and CV, and then the conversation begins.
Who is Will?

Will is an AI recruiter: software that holds a genuine conversation with you. He reads your CV, asks about your experience, certificates, commute and what you are looking for, and summarises this for the employer. The Will Werk team reviews his work.

How long does the conversation take, and when do I have it?

Usually five to ten minutes, whenever it suits you: during the day, in the evening or in the middle of the night. There's nothing to install; it works on your phone and your computer.

Do I have to have the conversation straight away?

No. Your personal link stays valid for fourteen days. If you return to it later, everything will still be ready for you.

What if I stop halfway through?

You will receive one email with a new link to restart the conversation. After that, we won't contact you about it again.

What language is the conversation in?

The language of the vacancy. Will speaks ten languages, including Dutch and English, so even for jobs abroad you talk to him in the language you'll be working in.

Who sees my details?

Only the employer behind the vacancy you applied for, and only after you've had the conversation. Until then they only see your name and the vacancy. We never pass your CV on to other companies without your consent. Read more in our privacy policy.

Does an AI decide whether I get hired?

No. Will gives the employer his findings for each requirement, with an explanation. Every application goes through to the employer. The employer decides who to invite, and Will Werk staff check every application.

Will I hear back?

At the end of the conversation, Will tells you how he sees it. After that it's up to the employer: if they want to talk to you, they'll call or email you directly. We won't send you any more emails after the conversation.

Can Will email me later about other jobs?

Only if you tick that box when you apply. He'll then email you about jobs that suit you no more than once a month and no more than six times in total, and every email includes an unsubscribe link. If you leave it unticked, you will not receive any further emails from him.

Does it cost anything?

No. Everything is free for you, including the CV builder.

I don't have a CV. What now?

Make one for free at willwerk.com/cv-builder: upload an old CV or start from an example, choose a template and download it as a PDF. No account needed, and it only takes a few minutes.

The free CV builder: upload an old CV or start from an example.
The free CV builder: upload an old CV or start from an example.
Do you also have jobs abroad?

Yes, in customer service and support for major brands in countries such as Portugal, Malta, Spain and Greece, with help relocating and temporary housing. All you need is Dutch or English. Search for 'abroad' in the job list.

The job list, grouped by sector, with a search box and filters.
The job list, grouped by sector, with a search box and filters.
Something isn't working, or I have a complaint.

Email will@willwerk.nl or use the report form. Complaints are handled by a member of our team, not by Will.

Ready to start?

Live in five minutes, from €25 a month, with no fee per hire.